Frequently Asked Questions

What is Hijo Resorts Davao?
How can I contact Hijo Resorts Davao?
How can I send comments regarding my experience with Hijo Resorts Davao?
Where is Hijo Resorts Davao located?
Does Hijo Resorts Davao have a shuttle service?
What time does the reception open?
Can I send a package to one of Hijo Resorts Davao’s guests?
Can I bring my pet in Hijo Resorts Davao?
Is there Wi-Fi in Hijo Resorts Davao?
Will my online reservation information be secure?

RESERVATIONS

How can I reserve a room?
How can I see all the rooms I reserved?
How do I book multiple rooms?
How do I book promotions?
What is the minimum age required to check-in/make a booking?
Why should I confirm my reservation online instead of walking in?
Why do you need the number of adults, number of children, and my children’s ages?
Can I book multiple rooms with different number of guests and/or children’s ages?
How do I find my corporate rate?
Why do you need my credit card details?
Why do you need my personal details?
How can I confirm that my reservation has been made?
Why didn’t I receive a confirmation email after confirming my reservation?
Why do I need to make a prepaid online deposit?
How can I change or cancel my reservation?

ROOMS

Does Hijo Resorts Davao offer a smoking room?
Does Hijo Resorts Davao offer a handicapped room?
Can I order food in my room?
Can I bring outside food to my room?
What amenities can I expect in my room?
How many extra beds can I get in my room?

CHECK-IN/OUT

Can I store my luggage after checking out?
Can I request for an early check-in or late check-out?
What time should I check-in/check-out?

FACILITIES

What are the facilities in Hijo Resorts Davao?
Can I reserve the pool for a private occasion?
Is there parking within the property?
Can I reserve a parking slot?
Does Hijo Resorts Davao offer valet parking services?

MEETINGS/EVENTS

How do I book a meeting or an event in Hijo Resorts Davao?
Can I change details of a previously reserved meeting or event?

POLICIES

Lost and Found
Cancellation due to Weather

Reservation Terms and Conditions

Check In and Check Out
Age Requirement
Payment Policy
Pet Policy
Accidents and Loss of Items in the Property
Good Night’s Rest Policy
Respecting the Resort’s Property
Smoking Policy
No Show Policy
Cancellation Policy
Modification Policy
Extension Policy
Meetings/Events
Facilities